REFUND POLICY

At [Your Store Name], we want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.

1. Returns & Refunds

  • You can request a refund or exchange within [X] days of receiving your order.

  • Items must be unused, unwashed, and in the original packaging with all tags attached.

  • Sale or clearance items may be non-refundable, unless defective.

2. How to Request a Refund

  1. Contact us at [your contact email] or via our website with your order number and reason for return.

  2. Follow the instructions for returning the item.

  3. Once we receive and inspect your item, we will process your refund within [X] business days.

3. Refund Method

  • Refunds will be issued to your original payment method (credit card, debit card, or PayPal).

  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank.

4. Exchanges

  • If you prefer, you can exchange your item for a different size, color, or style (subject to availability).

  • Contact us first before sending the item back to ensure a smooth exchange.

5. Shipping Costs

  • Original shipping fees are non-refundable.

  • You are responsible for return shipping unless the item is damaged or defective.

6. Damaged or Defective Items

  • If your item arrives damaged or defective, contact us immediately with photos of the issue.

  • We will provide a full refund or replacement at no extra cost.

7. Contact Us

For any questions regarding refunds or exchanges, please reach out at [your contact email] or through our website.